CANCELING OLD TEST SUBSCRIPTIONS
We're going to start automatically canceling older TEST site subscriptions on a nightly basis. This will only affect subscriptions belonging to TEST sites, and only those that are more than 6 months old. Subscriptions belonging to a live site and/or those that are less than 6 months old will not be affected. Canceled subscriptions will have a cancellation message reading, "Test site subscription lifetime exceeded on xx/xx/xxxx."
* If needed, the canceled subscriptions can be reactivated. *
We will begin canceling the old test subscriptions on Thursday 12/15/11 at approximately 10pm and we'll continue to do so on a nightly basis going forward.
THIS MEANS MORE BANDWIDTH
As you may know, much of the work that we do at Chargify happens in our background processing queue, so this has been a key area in our recent drive to increase performance. While reviewing the queue data, we noticed that a non-trivial portion of this work was due to processing test subscriptions. Canceling these old and likely unused test subscriptions will free up bandwidth that can be better used to serve you and your paying customers.
BEANSTREAM GATEWAY USERS
Since it is possible to connect to a live Beanstream gateway from a Chargify test site, please ensure that your live sites are NOT in test mode. If you are using a test site to handle live subscriptions through the Beanstream gateway, your 6+ month old subscriptions will be canceled, so it is important that you verify this.
If you have any questions or think that you may have signed up a real customer through a test site, please open a support ticket immediately.