Our documentation has moved!

You are currently viewing a legacy version of our help articles.
For the most up-to-date version, please use the new Chargify Help & Support Site.
Follow

Product Version Switching

Merchants may now change the product version on an individual subscription, from the Admin UI.

If the product that the customer is subscribed to has multiple versions, a "Change Version" button will appear on the Subscription Summary page:

ss1.png

You may then choose which version to switch the customer to:

ss2.png

The product version will be updated (in this case, Version 3, the latest version):

ss3.png

 

Note: the subscription will not be re-run immediately, nor will next renewal dates change, when switching product versions. However, the customer will be charged according to the new version's configuration at the next renewal.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk