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Change your password, API keys, and secrets

This article details how to change all of your credentials in Chargify.  It is a good practice to periodically change your credentials, and is always recommended if you feel any of your credentials may have been compromised.


How to Change Your Password

1. Click on the the gear icon in the upper right hand portion of the top navigation bar:

 

2. Fill in the "Password" and "Password Confirmation" fields then click "Save Changes". 

Note: if you have Two-Factor Authentication (2FA) enabled, you may be required to enter a 2FA code.

 


How to Change Your API Key (v1)

1. Click on the the gear icon in the upper right hand portion of the top navigation bar and select API Access:

 

2. Click on "Regenerate API Key":

NOTE: Chargify currently only allows one active API Key at a time - regenerating your API key will immediately invalidate your previous one.  So, to minimize the amount of time in which you cannot communicate with the API, you should take care to coordinate this change with the ability to update the key quickly in your own application code.

 


How to Change Your Chargify Direct Credentials (API v2)

1. From the "Settings" tab, click on the "Chargify Direct" sub-tab

2. Click on "Re-generate Chargify Direct Key":

04apiv2key01.png

NOTE: Chargify currently only allows one active Chargify Direct Key at a time - regenerating your API key will immediately invalidate your previous one.  So, to minimize the amount of time in which you cannot communicate with the API, you should take care to coordinate this change with the ability to update the key quickly in your own application code.

These credentials are issued on a per-Site basis, so you will need to regenerate Chargify Direct credentials for each of your Sites.

 

 


How to Change Your Site Shared Key (for signing Webhooks and Hosted Page URLs)

1. Click on the "Edit" link for a Site:

02shared_key01.png

 

2. Fill in the "Shared Key" with a strong passphrase and click "Save Changes".

 

02shared_key02.png

NOTE: Chargify currently only allows one active Site Shared Key at a time - regenerating your Shared Key will immediately invalidate your previous one.  So, to minimize the amount of time in which you cannot validate Webhooks or generate valid hosted page URLs, you should take care to coordinate this change with the ability to update the key quickly in your own application code.

The Site Shared Key issued on a per-Site basis, so you will need to change the Shared Key for each of your Sites.

 

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