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How do I delete a coupon?

Deleting coupons isn’t supported, but what is supported is archiving coupons. Chargify gives the merchant the option to archive coupons that are no longer active in your account. By archiving coupons, you're still allowed access to view older coupons. However, archived coupons can not be able to be applied to current subscriptions. 

How is archiving coupons different from expired coupons?

Archived coupons: If you archive a coupon, this prevents anyone from using the coupon on new subscriptions. The coupon will still be honored for existing customers who have already applied the coupon to their subscription. The coupon will remain valid until the remaining uses are exhausted.

Expired Coupons: If you set an Expiration Date for a coupon, it can no longer be added to subscriptions after the end of that day in your time zone.

How do I achieve this?

1. Locate the coupon you wish to archive.

2. Select 'Archive'.


3. You'll be presented with a simple warning to ensure you understand the implications of archival. 

4. That's it! You've successfully archived a coupon.

How do I locate coupons I've archived?

From the setup tab, you can easily locate the items you've archived. Look to the right of your page, and you'll see the button to click to view all of your archived items. This will include products, components and coupons. 


How do I unarchive a coupon?

Unarchiving a coupon is simple. Just select the coupon you wish to unarchive and you're done!

You'll be presented with a simple dialog box that confirms your choice. 

You're now free to resume distributing this unarchived coupon amongst your selected subscribers.

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