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Global Payment Gateway Settings

 Supported Gateways

 

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Authorize.net

To signup for an Authorize.net account, please visit Authorize.net.

API LOGIN ID AND TRANSACTION KEY

Chargify requires your API Login ID and Transaction Key in order to communicate with your Authorize.net account. Within your Authorize.net account, navigate to Account → Settings → API Login ID and Transaction Key.

Once you have obtained your credentials, please enter them into your Chargify site by navigating to Settings → Payment Gateway → Authorize.net.

REQUIREMENTS

  1. Customer Information Manager ("CIM") option must be turned on.
  2. You do NOT need the Automatic Recurring Billing ("ARB") feature.
  3. Avoid making settings “required” under "Payment Form". The default setting for most of these checkboxes is OFF, and they should remain on the defaults.
  4. Please do not change the Authorize.Net "Direct Response Delimiter" settings. By default, the Default Field Separator is a comma (",") and no Field Encapsulation Character is specified. Do not change it to pipe ("|").
  • DO NOT set "Card Code" to "Required" under Settings → Payment Form → Form Fields (setting this to Required here effectively rejects any transaction where the CVV is NOT provided, which will cause recurring transactions to fail!). Instead, mark the CVV as required in Chargify: Settings → Fields → Check the "Required?" box for "CVV".
  • Relax your AVS Settings in Authorize.net in Settings -> Address Verification Service -> Under General AVS Responses, uncheck G, U, and S. These settings must be unchecked if you wish to accept international payments.

CURRENCIES 

Currently supports USD, CAD, GBP and EUR within Chargify. 

MERCHANT LOCATION

Merchant must be located in USA, Canada, UK, or EU.

DATA PORTABILITY POLICY

Authorize.net will export your data for $250/hour with a minimum of 4 hours.

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Beanstream

To configure Chargify with a Beanstream account, you will need:

MERCHANT ID, USER, PASSWORD, AND PAYMENT PROFILE API PASS CODE 

You can locate your Merchant ID in the upper right corner of the Member Login screen after successfully signing in to your Beanstream account.

The username and password are configured under Administration → Account Settings → Order Settings → Use username/password validation against transaction. You’ll need to check the checkbox and then create a username and password.

Payment Profile API Pass Code can be found under Configuration > Payment Profile configuration. You will need "Payment Profiles" enabled in your Beanstream account in order to use this API key.

REQUIREMENTS

  1. Please be sure you have Beanstream's card number storage service/option. We need that to store credit card numbers.
  2. You will need to configure your Beanstream account to allow duplicate payment profile information. Here's how:
    1. Log in to your Beanstream account and navigate to configuration → payment profiles
    2. Uncheck the boxes for "Do not allow profile to be created with card data duplicated from an existing profile." and "Do not allow profile to be created with billing information duplicated from an existing profile."
    3. Click "Update" to save the changes.
  3. Using Beanstream with the Chargify API: Beanstream requires that every API request must include the customer's name, address, state/province, zip/postal code, and country.
  4. Beanstream only allows specific state/province and country codes to be used. Please review pages 64-67 of 'Process_Transaction_API_Guide.pdf,' available in the Beanstream administration console under Documentation → Processing → Process Transaction API Guide.
  5. Beanstream requires full address information to be submitted for every transaction, including billing phone number. If you are using Beanstream, please set Chargify to require the full billing address (name, phone, street address, city, state/province, postal/zip, and country) on the hosted payment pages.

CURRENCIES

Currently supports USD and CAD within Chargify.

MERCHANT LOCATION

Merchant must be located in Canada.

DATA PORTABILITY POLICY

Please contact Beanstream for more details

AMERICAN EXPRESS

Please note: American Express prevents Canadian merchants from accepting USD American Express unless you have an entity located within the United States. 

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BPOINT

Chargify requires your Username, Password, Merchant Number, Pre-auth Facility Username, Pre-auth Facility Password and Pre-auth Facility Merchant Number in order to communicate with your BPOINT account.

To begin using the BPOINT API, you will need a BPOINT Checkout or Enterprise facility. An Administrator or Manager (T1) user will need to create an API user by following the steps below:

  • Login to the Merchant Back Office
  • Navigate to Admin » User Management
  • Click on Add New User
  • Enter the User Name and Email Address
  • Select the User Permission “API”
  • Enter your (Administrator/Manager(T1) user’s) password
  • Click on Create User

 

USERNAME, PASSWORD, MERCHANT NUMBER, Etc.

BPOINT requires separate "facilities" for normal purchase transactions and pre-auth transactions. Since Chargify uses both, you will need to have both configured for your account by BPOINT.

You will then need to generate API user credentials for both facilities and plug them in accordingly.

REQUIREMENTS 

None

CURRENCIES

Currently supports AUD within Chargify

MERCHANT LOCATION

Please contact BPOINT for more details

DATA PORTABILITY POLICY

Please contact BPOINT for more details

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Braintree

Chargify supports both Braintree Orange (v1) and Blue (v2). 

We support Braintree's older "Orange" API/platform, which they no longer use for new accounts. Existing Chargify customers using Braintree Orange will continue to be supported indefinitely. New signups will automatically use Blue (v2).

 

MERCHANT ID, PUBLIC KEY, PRIVATE KEY, AND MERCHANT ACCOUNT ID (v2)

Your Merchant ID, Public Key and Private Key can be found under Account → My User → API Keys. 

Your Merchant Account ID can be found under Settings → Processing → Merchant Account ID. Chargify will use your default Braintree merchant account for transactions if you do not provide a merchant account id.

 

LOGIN AND PASSWORD (v1) REQUIREMENTS

  1. For PayPal: Signup for Paypal in Braintree account. Chargify will add a PayPal tab in “Settings”. Must select checkbox. Will appear on Hosted Signup Page “credit” or “paypal”

 

CURRENCIES

Currently supports USD, GBP, EUR, CAD, AUD, JPY, NZD, DKK, HKD, NOK, ZAR, SEK and CHF within Chargify.

https://developers.braintreepayments.com/reference/general/currencies

BRAINTREE & MULTI-CURRENCY

Chargify will use your default Braintree merchant account for transactions if you do not provide a merchant account id. Therefore, Chargify will transact ONLY in the currency of your default Braintree merchant account, REGARDLESS of the Chargify currency setting. Please be sure that your currency is set to the currency of your default merchant account if not using a merchant account id, or currency of the merchant account id provided. Otherwise your customers will be shown the incorrect currency within Chargify.

Merchants wishing to use Braintree and multi-currency must configure multiple Braintree gateways - one for each currency. Please use your Merchant ID, Merchant Account ID, public key and private key. The Merchant Account ID identifies the currency that is available.

MERCHANT LOCATION

Merchant must be located in USA, Canada, UK, EU or Australia.


DATA PORTABILITY POLICY 

Braintree's Data Portability Policy can be found here

Customer ID is the field used for vault_token when importing.

Note: Chargify does not support 3D Secure with Braintree at this time.

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Chase Paymentech (Orbital)

 

LOGIN, PASSWORD, MERCHANT ID, TERMINAL ID

Login to your Chase dashboard and copy the Merchant ID and Terminal ID located at the top of your page under “Merchant DBA:

Your login and password will need to be created by the Chase helpdesk. The username and password will be a “connection user/pass” and not the login used to get into Chase.

REQUIREMENTS

“Failed with 412 Precondition Failed” = Get connection user/pass

Chase issues a specific 'connection' username and password that differs from the credentials used to access the login area of Chase Paymentech. It is specifically generated by their helpdesk. This credential set does not exist by default.

  • If the merchant is not approved, they may see an error message such as “Profile: Merchant-Bin [xxxxxxxxxxxx]:[000002] is not active” where xxxxx is their merchant number.
  • In the event this is ever an issue contact gatewaysupport@chasepaymentech.com. At this time Chargify is certified to issue a username/passwords to the merchant. 

CURRENCIES

Currently supports USD and CAD.

MERCHANT LOCATION

Merchant must be located in USA or Canada.

DATA PORTABILITY POLICY

Please contact Chase Paymentech for more information. 

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CyberSource

 

To configure the CyberSource gateway you’ll need your Merchant ID / account username and a Transaction Security Key for the SOAP Toolkit API. 

MERCHANT ID AND SIMPLE ORDER API TRANSACTION SECURITY KEY

To get a Transaction Security Key, do the following:

  1. Log into your CyberSource business gateway
  2. Navigate to Account Management → Transaction Security Keys → Security Keys for the SOAP Toolkit API.
  3. Click on Generate Key.
  4. Copy the new key into the password field of your Payment Gateway configuration in Chargify.

 

REQUIREMENTS 

Billing address required by gateway.

CURRENCIES

Currently supports USD, CAD and AUD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA.

DATA PORTABILITY POLICY

Please contact Cybersource for more information. 

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Elavon “VirtualMerchant”

 

Chargify requires your merchant ID, PIN and User ID  in order to communicate with your Elavon “Virtual Merchant”.

 

MERCHANT ID, PIN AND USER ID

Please contact Elevon for more information. 

REQUIREMENTS

N/A

CURRENCIES

Currently supports USD and CAD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA.

 

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Elavon “Fusebox”

Fusebox is Elavon’s new and enhanced hosted payment gateway. For more information, please visit their main website here. 

 

MERCHANT ID, PIN AND USER ID

Please contact Elavon for more information. 

REQUIREMENTS

N/A

CURRENCIES

Currently supports USD within Chargify.

MERCHANT LOCATION

Please contact Elavon for more information. 

 

 

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eWAY

Chargify requires your Customer ID, Username & Password in order to communicate with your eWay account.

CUSTOMER ID, USERNAME AND PASSWORD

Username and Password are the values you use to sign in to your eWAY Business Centre on the web. Customer ID is located at the bottom of your eWAY Business Centre.

REQUIREMENTS

  • In order to function properly, the eWAY gateway requires you to submit a billing address with every signup, so you should set the billing address as “required” in your Chargify Product setup.

CURRENCIES

Currently supports all major currencies including AUD, USD, NZD, GBP, EUR, CAD, SGD, JYN, HKD and more within Chargify.

MERCHANT LOCATION 

Merchant must be located in Australia, UK or New Zealand.

DATA PORTABILITY POLICY

Please contact eWAY for more information. 

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eWAY Rapid 3.1

 

Chargify requires your API key and password in order to communicate with your eWay Rapid 3.1 account.

LOGIN AND PASSWORD

Go to My Account > User Security > Create User and complete the form.

Click on ‘Actions’ next to the new user and ‘View API Key’. This is your new API key and password for accessing Rapid API.

(Note: In many Rapid 3.0 transparent redirect API modules and sample code the API Key field is named as ‘Username’. You must use your API Key, not your Email address for Rapid API.)

REQUIREMENTS 

  1. In order to function properly, this gateway requires you to submit a billing address with every signup, so you should set the billing address as required in your Chargify Product setup.
  2. In order to enable refunds please enable "Rapid API Refunds" inside of MYeWAY.

CURRENCIES 

Currently supports all major currencies including AUD, USD, NZD, GBP, EUR, CAD, SGD, JYN, HKD and more within Chargify.

MERCHANT LOCATION

Merchant must be located in Australia, UK or New Zealand.

DATA PORTABILITY POLICY

Please contact eWAY for more information. 

 

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First Data “Global Gateway e4”

Chargify requires your ECOMM Terminal Gateway ID  in order to communicate with your First Data account.

https://chargify.zendesk.com/hc/en-us/articles/202804104-First-Data-Global-Gateway-e4

LOGIN AND PASSWORD

  1. Log in to your FirstData account
  2. Click the 'Terminals' Link on the right side of the page
  3. Select your 'ECOMM' Terminal
  4. On the Details page you will see:
    1. Gateway ID: This is your login
    2. Password: You will need to click the 'create' password to generate a new one. Scroll to bottom of page and click ‘update’. (Note: prior to clicking ‘update’, the password field will still appear filled in. You must click ‘update’ in order for First Data to save the password).

 

REQUIREMENTS

  1. Gateway has to approve subscription transactions/recurring payments (TransArmor). Must contact merchant services to enable. Will take 24-48 hours to take effect once it is added to the account.
  2. If testing transactions in a “test” First Data account, help page that described how to enter a 4 digit code (like "1234") into my demo gateway account:
  3. "When testing using your demo account follow the steps as outlined above, but rather than requesting a token from your merchant services provider simply use any four digit value, such as ‘1234’ to enable tokenization."

CURRENCIES

Currently supports USD and CAD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA.

DATA PORTABILITY POLICY

Incapable/unwilling to export customer credit card data.

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Vantiv (Litle & Co.)

Chargify requires your User, Password and MerchantID order to communicate with your Vantiv account.

 

USER, PASSWORD, MERCHANT ID

Vantiv will email the user, password and merchant id in an email to the merchant.

REQUIREMENTS

Merchant must certify for access to Vantiv gateway. Merchant should mention they are using Chargify, which will speed up the process.

Merchant must provide a list of Chargify’s IP addresses to be whitelisted by the gateway.

CURRENCIES

Currently supports USD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA.

DATA PORTABILITY POLICY

Please contact Vantiv for more information. 

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Moneris (CAD only)

You will need to provide the Store ID and API Token in order to configure the gateway with Chargify.

USERNAME AND PASSWORD

  1. Log into your Moneris Merchant Resource Center for Canadian merchants at: https://www3.moneris.com/mpg/index.php
  2. Go to Admin > store settings > API Token (20-digits)

REQUIREMENTS

(Vault _may_ need to be enabled?  See Moneris US.)

CURRENCIES

Please contact Moneris for more information. 

MERCHANT LOCATION

Please contact Moneris for more information. 

 

 

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Moneris US (USD only)

 

USERNAME AND PASSWORD

  1. Log into your Moneris Merchant Resource Center for US merchants at https://esplus.moneris.com/usmpg/index.php
  2. Go to Admin > store settings > API Token (20-digits)

REQUIREMENTS

eSelect Plus Vault must be enabled:  http://www.monerisusa.com/payment-processing-services/point-of-sale/eselect-plus/vault.aspx

CURRENCIES

CAD

MERCHANT LOCATION

Merchant must be located in Canada 

DATA PORTABILITY POLICY

Please contact Moneris for more information. 

 

 

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Payment Express “PX Post”

Chargify utilizes the Token Billing feature of Payment Express accounts.

This means that we store the card number securely in the Payment Express vault, and when we do, a "Validate" transaction is invoked which attempts a $1.00 authorization transaction to ensure card validity.

According to PaymentExpress, Validate transactions are not enabled by default, so you must make a support request with DPS to have the Validate transaction type enabled.

Chargify requires your username and password in order to communicate with your Payment Express account.

USERNAME AND PASSWORD

Please use your PaymentExpress username and password to configure the gateway. 

REQUIREMENTS

  1. Chargify utilizes the Token Billing feature of Payment Express accounts. This means that we store the card number securely in the Payment Express vault, and when we do, a “Validate” transaction is invoked which attempts a $1.00 authorization transaction to ensure card validity.
  2. According to PaymentExpress, Validate transactions are not enabled by default, so you must make a support request with DPS to have the Validate transaction type enabled.

CURRENCIES

Currently supports USD, GBP, AUD, NZD, SGD, ZAR and EUR within Chargify.

MERCHANT LOCATION

Merchant must be located in USA, UK, EU, Australia, New Zealand, South Africa, Singapore, Hong Kong, Malaysia or Brunei.

DATA PORTABILITY POLICY

Payment Express does not currently support data portability. Our token billing vault is designed with a one way data flow to prevent any data breaches.

However, Payment Express can accept customers moving from another gateway. They would arrange an sFTP batch for transfer of existing card numbers that need to be tokenized in the Payment Express System. 

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Paymill

 

Paymill requires that you have a Public Key and Private Key to authenticate with Chargify.

To obtain these, please go to Development → API Keys.

 

REQUIREMENTS

N/A

CURRENCIES

Currently supports EUR within Chargify.

MERCHANT LOCATION

Merchant must be located in EU (most EU countries supported).

DATA PORTABILITY POLICY

In case of export Paymill will need the following informations, and additionally, 500€ for each migration before they start the migration process.

Necessary information:
* Name of the new PSP
* contact person and mail address of the new psp
* mobile phone number at the new PSP where the password for the encrypted file will be send to
* PCI certificate of the new PSP
* public pgp key of the new PSP

Informations about the process for the new PSP can be found at https://developers.paymill.com/en/reference/data-export-to-psp/. 

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PayPal Website Payments Pro “Legacy Edition”

Chargify can use PayPal’s WebSite Payments Pro to process credit cards. The WebSite Payments Pro acts as a payment gateway and merchant account in one.

 

API USERNAME, API PASSWORD AND SIGNATURE

In order to obtain your API Username, API Password and Signature, you must enable API Access with PayPal.

To obtain your API Username, API Password and Signature:

  • Login to Paypal → Profile → Request API credentials → Option 1 (Paypal API) → Setup Paypal Api credentials and permissions → Option 2 (Request API credentials to create your own API username and password) → View API signature

REQUIREMENTS

  • To get started with PayPal’s Website Payments Pro, you only need to sign up for their base account. You do not need their Recurring Payments feature—that’s handled by Chargify. 

CURRENCIES

Currently supports USD, GBP, CAD and AUD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA, UK, Canada or Australia.

CARD SECURITY CODE (CSC) 

Some PayPal accounts are required to present the Card Security Code (CSC) for every transaction. After you setup your PayPal credentials, Chargify will verify your credentials. If Chargify determines your account requires CSC for every transaction, you will need to contact PayPal to disable this requirement before your account can be used with Chargify.

Important Note: By default, Chargify requires the CSC (also known as CVV) to start a new subscription or transaction. Due to PCI requirements, Chargify cannot store the CSC. Therefore, Chargify submits recurring transactions without the CSC, and your PayPal account must be configured to not require this value.

 

CONFIGURING CHARGIFY TO USE PAYPAL

Chargify requires the PayPal API Username, API Password, and Signature (preferred) or PEM Certificate to connect to your PayPal WebSite Payments Pro account. To retrieve your Signature from PayPal, follow these steps:

  1. Log in to your PayPal account at paypal.com
  2. On the My Account tab, click on the Profile sub-tab.
  3. Click on API access or Request API credentials, depending on your PayPal account type.
  4. PayPal will present two options: granting API permissions (Option 1) and requesting API credentials (Option 2). Select option 2. It may say View API Signature or View API Credentials.
  5. If you have already requested an API Signature, you will now see your API credentials. Otherwise,
  6. The final page will display your API username, password and signature. All three pieces are required to connect Chargify to your PayPal Website Payments Pro account.

PEM versus Signature

Chargify supports connecting to your PayPal account using the PEM or signature for credit card transactions. If in the future you wish to support payments via PayPal (in addition to credit cards), you must use the signature API credentials. If you have created a PEM certificate, you will need to delete the PEM certificate and walk through the process of choosing the signature credentials.

 

CANADA AND AMERICAN EXPRESS

Please note, PayPal Website Payments Pro in Canada does not support American Express.

ADDRESS REQUIREMENTS

PayPal Website Payments Pro requires full address information to be submitted for every transaction. If you are using PayPal WPP, please set Chargify to require the full billing address (name, phone, street address, city, state/province, postal/zip, and country).

DATA PORTABILITY POLICY

PayPal Website Payments Pro does not offer data portability. If you wish to move your customers to another payment gateway, they will need to re-enter their credit card information.

 

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Pin Payments

Chargify requires your API Secret Key in order to communicate with your Pin Payment account.

Accept credit card payments with Australia’s first all-in-one online payment system. To sign up for an account, please visit https://pin.net.au/

API SECRET KEY

Please contact Pin Payments for more information. 

REQUIREMENTS

  • Please check “Require Billing Address” in the product setup settings, as Pin normally requires all customers to supply an address.

CURRENCIES

Currently supports AUD, USD, NZD, SGD, EUR and GBP within Chargify.

MERCHANT LOCATION

Merchant must be located in Australia.

DATA PORTABILITY POLICY 

Released 2/9/2016

If you choose to move from Pin Payments to another PCI compliant payment provider they’ll happily assist with migrating your customer card data.

if you're moving to Pin Payments from another provider and they support data portability (like any good provider should) they can work with them to bring your customer card data across to Pin Payments.

http://pin.helpscoutdocs.com/article/190-export-import-card-data

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Quickpay

Chargify requires your Merchant ID and MD5  in order to communicate with your Quickpay account.

 

MERCHANT ID AND MD5

To obtain your Quickpay Merchant ID, login to Quickpay, navigate to Settings → Merchant → and copy the QuickpayID. The Merchant ID is also on the front page of your account.

To obtain your MD5 Secret, login to Quickpay, navigate to Settings → MD5 Secret → and copy the MD5 secret. 

Once you have obtained your credentials, please enter them into your Chargify site by navigating to Settings → Payment Gateway → Quickpay.

REQUIREMENTS

  1. In order for Quickpay to process recurring payments through Chargify, you must enable Subscription Payments. Login to your QuickPay account, navigate to Settings → Acquirers and select “enable subscription payments” (requires a separate agreement with Nets).
  2. You must enter Chargify’s IP addresses in your QuickPay account. Login to your QuickPay account, navigate to Settings → API Access → and enter the following IP addresses into the “Allowed API IP addresses” section:
    1. https://chargify.zendesk.com/entries/20559136-Chargify-IP-Addresses

CURRENCIES

Currently supports most EU currencies within Chargify.

MERCHANT LOCATION

Merchant must be located in EU (most EU countries supported).

DATA PORTABILITY POLICY

Please contact Quickpay for more information.  

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Stripe

Chargify requires your API Secret Key in order to communicate with your Stripe account.

 

API SECRET KEY

Login → Click “Account Settings” → API Keys (Test Secret Key if in test mode, Live secret key if in production)

REQUIREMENTS

  • API Secret Key

CURRENCIES

Currently supports USD, CAD, GBP, EUR and AUD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA, Canada, UK, Australia (beta), Belgium, France, Germany, Ireland and Netherlands.

SWITCHING TO LIVE MODE

https://stripe.com/docs/tutorials/dashboard

DATA PORTABILITY POLICY

https://support.stripe.com/questions/what-if-i-decide-to-leave-stripe-can-i-export-card-data

 

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TrustCommerce

Chargify requires your CustID and Password in order to communicate with your TrustCommerce account.

CUSTID AND PASSWORD

Please contact TrustCommerce for more information. 

REQUIREMENTS

None

CURRENCIES

Currently supports USD within Chargify.

MERCHANT LOCATION

Merchant must be located in USA.

DATA PORTABILITY POLICY

Please contact TrustCommerce for more information. 

 

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Wirecard

Chargify requires your Username, Password and Business Case Signature in order to communicate with your Authorize.net account.

Chargify supports Wirecard as a payment gateway. 

USERNAME< PASSWORD AND BUSINESS CASE SIGNATURE

Please contact Wirecard for more information. 

REQUIREMENTS

None

CURRENCIES

Currently supports USD, EUR, GBP, DKK, NOK, SEK, AUD, CAD, CHF, HKD, JPY, SGD and ZAR within Chargify. PLN and CZK are also supported if the merchant is located in  the respective country (Poland and Czech Republic)

MERCHANT LOCATION 

Merchant must be located in EU (most EU countries supported).

Andorra, Austria, Belgium, Bulgaria, Channel Islands, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Israel (Visa only), Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican City

DATA PORTABILITY POLICY

Note: Chargify does not support 3D Secure with Wirecard at this time.

 

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