Support Guide

Support inquiries

  • Our Support Documentation contains most of what you need to know!
  • For technical support, you can open a ticket or send an email to
  • Ask Twitter. We have a vibrant community and they will often answer tweets to help others. Include @Chargify in your tweet.
  • Chargify offers 24/7 basic phone support for paid accounts. Call 1-800-401-2414 or 1-617-249-4603 (outside the US).

Sales inquiries

  • Request a one-on-one demo, where you can see Chargify in action and ask any questions you may have.
  • Contact us through our website. Your information will be sent directly to a billing specialist for review.
  • Email
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